” Non-Sales Role Dedicated Customer Support in a World-Class Work Environment”
Position summary
The fulfilment by an insurer of its obligation to receive, investigate and act on a claim filed by an insured. It involves multiple administrative and customer service layers that includes review, investigation, adjustment (if necessary), remittance or denial of the claim.
Roles and responsibilities:
- Understand the basic professional standards and established procedures, policies before taking action and making decisions.
- Processing claims and handling calls, as per the process guidelines.
- Adhering to the service level and understanding Quality & Auditing parameters.
- Assume responsibility for work and coordinating efforts.
- Meeting assigned productivity goals.
- Adhere to attendance and punctuality norms.
- Acquiring knowledge & skills of related areas of the process.
- Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct.
Eligibility Criteria:
- Should be flexible to work in US Night Shifts and Rotational Shifts
- 10+2,10+3, Any Graduates, and Postgraduates are eligible to apply
- Max age Limit – 34 years
- Non Engineering BG only
Benefits:
- Two-way cab facility
- 5-day work week with 2 weekly offs
- Attractive incentives and performance-based rewards
- Night shift allowance
- Medical insurance& Life insurance
- 5-STAR rated infrastructure
