Job Title: Senior Analyst – Operations Analytics

Job Summary:
Microland is seeking a Senior Analyst – Operations Analytics to manage and support end-to-end operational analytics. The role focuses on monitoring operations, resolving complex issues, improving processes, and ensuring system stability and efficiency.

Key Responsibilities:

• Monitor and manage operations analytics within the assigned domain

• Analyze operational data and drive process improvements

• Identify risks and propose automation or optimization initiatives

• Collaborate with cross-functional teams and stakeholders

• Ensure compliance, documentation, and service quality standards

Skills Required:

• Strong analytical and problem-solving skills

• Experience in operations analytics and process optimization

• Good communication and stakeholder management abilities